How Resume Target helped a 9-1-1 dispatcher transition to labor relations
"I needed a resume that, regardless of how prospective employers were going to screen through the resumes, was going to shine through."— Patrick F., Senior Professional
"I had a lot of transferable skills, but I didn't know how to put them down on paper."
Sound familiar? One conversation changed everything for Patrick.
See how our process worksIn just 45 minutes, our writer uncovered what Patrick couldn't see.
"The writer really listened to everything I wanted to accomplish and made sure everything I wanted highlighted on my resume was there."
After nearly three decades in the same role, Patrick was looking to move into a new industry—specifically labor relations and union negotiations. But he feared getting lost in the shuffle, that he would miss highlighting key skills and would be eliminated from future candidate pools as a result.
Despite having some relevant experience in union and labor relations and many transferable skills, Patrick was having trouble communicating his accomplishments and experiences effectively onto paper.
He wanted his resume to demonstrate to potential employers that his earlier career had been instrumental in equipping him for success in a future role, despite not having formal employment in the industry.
Patrick researched various professional resume writing services and decided to call Resume Target. After speaking with one of our Resume Advisors and reading our online reviews, he was confident in Resume Target's experience and industry knowledge.
What sets Resume Target apart from our competitors is our 1-on-1 interview approach. While most professional writing services rely on questionnaires, we believe in a personalized approach, resulting in a resume tailored precisely to your needs and strengths.
The 1-on-1 interview allows us to ask probing questions that will help us expand on your experiences and reveal skills you may not have considered important to include on your resume. During his call, Patrick immediately connected with his writer.
"The writer really listened to everything I wanted to accomplish and made sure everything I wanted highlighted on my resume was there."
Given the move Patrick was looking to make, we wanted to ensure there was equal focus on his 9-1-1 dispatcher role and his union experience. In particular, he wanted to highlight the connection between the two.
We started our interview by delving into his work experience and the critical responsibilities he held. We identified key skills pertinent to both his current position and the labor relations role he aspired towards—team leadership, effective communication, regulatory knowledge, interpersonal relationship management, and strategic problem-solving.
When addressing his union experience, our focus was on showcasing Patrick's continuous involvement and career progression. Rather than just outlining responsibilities, we delved into significant accomplishments, highlighting specific metrics, initiatives, and processes where Patrick played a pivotal role.
Finally, we ensured that the documents were optimized for Applicant Tracking Systems (ATS), incorporating relevant keywords to enhance searchability.
Resume Target's expertise and collaborative process gave Patrick a resume that still felt like him, while speaking to his experience directly in relation to where he was looking to go.
As promised, less than three months after finalizing his documents, Patrick landed his dream interview, and within four months, a position in labor relations for the union.
Patrick is now enjoying his new career, crediting our assistance as integral to his success.
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"The writer really listened to everything I wanted to accomplish and made sure everything I wanted highlighted on my resume was there."— Patrick F.
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