Hotel General Manager
Resume Sample
A real resume example showing how we transform hotel management expertise and revenue optimization achievements into proof employers trust
Being qualified isn't enough — you need to be the obvious choice.
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What Makes a Strong Hotel General Manager Resume?
A Hotel General Manager resume must demonstrate both operational excellence and revenue optimization leadership. Hiring managers scan for hospitality certifications, financial performance achievements, and comprehensive hotel operations experience. This sample showcases CHA certification, 20% revenue increases, and multi-award-winning business strategy with comprehensive team development expertise.
Why Do Hotel General Manager Resumes
Get Rejected?
Most hotel general manager resumes get rejected not because of ATS software, but because they don't prove you're better than the other 51 applicants. Generic bullets like "managed construction projects" don't differentiate you — quantified achievements do.
See how we transform generic statements into interview-winning proof:
Worked with hotel owners for this added portfolio, triply challenged with (1) turning around lackluster revenues, (2) negotiating exceptional Apex service through heightened staff accountability levels, and (3) positioning this facility as a key competitor in an area bounded by high traffic levels due to its close proximity to several major sporting events."
This bullet demonstrates exceptional revenue optimization with record-breaking performance (20% increase, highest in location history) and strategic market positioning. The triple challenge approach shows comprehensive business leadership while the specific metrics prove measurable financial impact.
Managed a successful and talented staff of 3 months habits to propel total P&g growth of restaurant and banquet facility involving 48% in Year One and 110% in Year Two.
Established a 5% revenue boost among special guest bookings and enhanced booking services in improved loyalty offerings."
This bullet shows strategic business development with measurable account growth (20% government, 15% corporate) and exceptional operational performance (48% Year One, 110% Year Two growth). The combination of relationship building and operational excellence demonstrates comprehensive hospitality leadership.
Created a range of policies and strategies - with a focus on all revenues, expenses, and investments - that abolished write-offs while also exempting the facility to deliver much stronger bottom-line performance through long-term relationships and accountability to hotel brands."
This bullet demonstrates exceptional financial leadership with brand-exceeding performance (8.0% RevPAR above nationwide average) and strategic policy development. The comprehensive approach to revenue, expenses, and investments shows executive-level financial management with long-term strategic thinking.
How Do Hospitality Resume Writers Transform a Hotel General Manager Resume?
Professional resume writers transform hotel general manager resumes by analyzing job postings for required keywords, extracting specific achievements through targeted questions, quantifying impact with dollar values and percentages, and positioning you as the solution to employer problems.
We Analyze Hotel General Manager Job Postings
We identify exactly what hiring managers search for:
- Budget management and cost control requirements
- Schedule recovery and timeline management skills
- Site safety compliance and OSHA standards
- Subcontractor coordination and vendor management
We Extract Your Achievements
Our 1-on-1 interview uncovers:
- Project values and budgets you've managed
- Team sizes and subcontractors you've coordinated
- Problems you've solved that others couldn't
- Metrics you didn't think to track or quantify
We Quantify Your Impact
We find the numbers that prove ROI:
- Dollar values of projects completed on time
- Percentage of schedule improvements achieved
- Cost savings from value engineering decisions
- Safety record improvements and incident reductions
We Position You as the Solution
Your resume proves you solve employer problems:
- Delivering projects on time despite site challenges
- Managing subcontractors and maintaining quality
- Controlling costs while meeting specifications
- Leading teams through complex project phases
Listen to a Real Resume Interview
Hear how our writers extract hospitality leadership expertise and revenue optimization achievements from hotel professionals.
What Does a Hotel General Manager Resume Interview Look Like?
A hotel general manager resume interview is a conversation where our writer asks targeted questions about your projects, probes for specific details, and extracts achievements you'd never think to include.
Catapulted room revenues 20% in Year One of Tenure (the highest in location's history), in Year Two, further vaulted this amount by an additional 6.3%.
Worked with hotel owners for this added portfolio, triply challenged with (1) turning around lackluster revenues, (2) negotiating exceptional Apex service through heightened staff accountability levels, and (3) positioning this facility as a key competitor in an area bounded by high traffic levels due to its close proximity to several major sporting events.
Every bullet on this resume was created through this same process.
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Watch How We Transformed Khoi's Resume
See how our interview process uncovered hotel management achievements that generic templates miss.
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What a Hotel General Manager Resume Example That Gets Interviews Looks Like
A complete hotel general manager resume is typically 1-2 pages and includes a professional summary, core competencies, detailed work experience with quantified achievements, education, and certifications. Here's an actual resume created through our interview process.
Which Hotel General Manager Resume Example
Do You Need?
The hotel general manager resume you need depends on your career stage:
Hotel Management Career Development
Your resume needs to demonstrate increasing operational responsibility, revenue optimization capabilities, and comprehensive hotel management that shows readiness for general management and multi-property oversight roles.
Questions We Ask in Your Interview:
- What hotel management experience have you gained that demonstrates operational excellence and revenue optimization leadership?
- Have you developed expertise in strategic planning, team development, or comprehensive hospitality operations across multiple departments?
What We Highlight on Your Resume:
- Progressive operational responsibility with revenue optimization and guest service excellence achievements
- Team leadership and development with measurable improvements in hotel performance and guest satisfaction
- Financial management expertise and operational optimization with comprehensive hospitality knowledge advancement
Senior Hotel Leadership
Your resume needs to demonstrate hotel leadership transformation, multi-property expertise, and comprehensive business development that positions you for regional hotel management and executive hospitality leadership roles.
Questions We Ask in Your Interview:
- What hotel transformations or operational innovations have you implemented that significantly enhanced business performance or guest satisfaction across properties?
- How have you achieved recognition for hospitality excellence or led initiatives that influenced industry practices or organizational growth?
What We Highlight on Your Resume:
- Hotel leadership transformation with multi-property operational excellence and comprehensive business strategy development
- Industry recognition and revenue optimization with measurable improvements to hospitality operations and market positioning
- Executive hospitality leadership and team development with organizational expansion and brand enhancement capabilities
How Do You Write a Hotel General Manager Resume That Gets Interviews?
To write a hotel general manager resume that gets interviews, focus on four key sections:
- Professional Summary — highlighting your experience level and specialty areas
- Skills Section — matching keywords from your target job postings
- Work Experience — quantified achievements using the Problem-Solution-Result format
- Credentials — relevant certifications and education
Most "how to write a hotel general manager resume" guides give you generic templates. We interview you to extract specific hospitality achievements—the revenues optimized, properties transformed, and guest experiences delivered that make hiring managers take notice.
What Should a Hotel General Manager Put in Their Professional Summary?
Your summary must establish both financial leadership and hospitality expertise. This resume opens with "Multi-award-winning business strategist and turnaround expert offering 12 years of increasingly responsible hospitality management experience" then details market positioning, revenue growth, and team development—proving both strategic business capability and operational hospitality excellence.
Lead with your multi-award-winning achievements and turnaround expertise, then immediately highlight your hospitality management experience and revenue optimization capabilities. Position yourself as both strategic business leader and operational excellence expert.
For hospitality managers seeking general management roles:
Expert Questions We Ask:
- "What hospitality management experience and revenue optimization achievements have you accomplished that demonstrate general management readiness?"
- "How have you contributed to property transformation, guest satisfaction improvement, or comprehensive hotel performance enhancement?"
For general managers pursuing senior advancement:
Expert Questions We Ask:
- "What hotel transformations or hospitality innovations have you implemented that significantly enhanced business performance or market positioning?"
- "How have you achieved recognition for hotel excellence or influenced hospitality practices through leadership and strategic innovation?"
What Skills Should Hotel General Managers Highlight?
Skills should demonstrate complete hotel management capability with executive-level strategic thinking. This resume combines operational competencies (Hotel Operations, Revenue Management, Cost Control) with strategic skills (Strategic Planning, Business Development) and guest service excellence—proving well-rounded hospitality leadership with comprehensive business management understanding.
Balance operational expertise (Hotel Operations Management, Revenue & P&L Management, Guest Service Excellence) with strategic capabilities (Strategic Planning, Business Development) and hospitality-specific skills (F&B Services, Guest Relations). Show comprehensive hotel leadership competency.
For professionals building general management capabilities:
Expert Questions We Ask:
- "What hotel management skills, revenue optimization capabilities, and guest service expertise have you developed through hospitality work?"
- "Have you gained experience in strategic planning, multi-department coordination, or comprehensive property management?"
For general managers showcasing advanced expertise:
Expert Questions We Ask:
- "What advanced hospitality skills, specialized operational knowledge, or strategic capabilities differentiate your hotel management expertise?"
- "Do you have expertise in brand development, multi-property coordination, or hospitality industry transformation?"
How Should Hotel General Managers Present Their Experience?
Experience must prove both hotel competency and business leadership excellence. This resume demonstrates specific achievements (record-breaking revenue increases, brand-exceeding performance, comprehensive business development) while showing complete operational management and strategic business transformation capabilities.
Focus on hospitality achievements, revenue optimization success, and guest satisfaction results with specific examples. Show progression from operational management to strategic leadership. Include financial impacts, guest satisfaction improvements, and market positioning achievements.
For professionals proving general management capabilities:
Expert Questions We Ask:
- "What hotel management work have you completed that demonstrates revenue optimization and guest service excellence?"
- "How have you contributed to property improvement, cost optimization, or comprehensive hotel performance enhancement?"
For general managers demonstrating executive leadership readiness:
Expert Questions We Ask:
- "What hotel transformations or hospitality innovations have you implemented that significantly enhanced performance or competitive market positioning?"
- "How have you achieved recognition for hotel excellence or influenced hospitality practices and industry operational standards?"
What Education Matters for Hotel General Managers?
Education should validate both hospitality preparation and executive leadership capability. This resume features Certified Hotel Administrator (CHA) certification with comprehensive hospitality management experience—proving both professional recognition and commitment to industry excellence that supports executive-level hotel leadership.
Hospitality management, business administration, or related degree provides foundation, with industry certifications like CHA demonstrating specialized expertise. Include relevant coursework, hospitality training, and continuing education. Highlight certifications that show commitment to hospitality excellence and industry standards.
For professionals building general management credentials:
Expert Questions We Ask:
- "What hospitality education and certifications have you completed that support general management responsibilities and industry recognition?"
- "Have you pursued specialized training in hotel operations, revenue management, or hospitality leadership development?"
For general managers pursuing advancement:
Expert Questions We Ask:
- "What continuing education, advanced certifications, or executive development enhance your hospitality expertise and strategic leadership capabilities?"
- "Do you have advanced hospitality certifications, executive education, or specialized training that supports senior executive hospitality leadership roles?"
Skip the guesswork — let our expert resume writers ask these questions for you.
Schedule Your Resume InterviewHow Does a Resume Interview Extract
Your Hotel General Manager Achievements?
A professional resume interview extracts hotel general manager achievements by probing into specific projects, uncovering the goals you were trying to achieve, documenting the systems and processes you implemented, and surfacing challenges you overcame.
What Projects Should You Include
on a Hotel General Manager Resume?
Include projects that demonstrate scope, stakes, and significance. We probe to understand the project value, team size, and your specific role.
How Do You Show Business Impact
on a Resume?
Connect your work to business outcomes by documenting the company's objectives and how your contributions achieved them.
What Systems and Processes
Should You Highlight?
Document the specific systems, processes, and strategies you implemented. This is where your expertise becomes visible.
How Do You Present
Challenges Overcome?
Describe challenges you faced and how you solved them. Problem-solving examples prove you can handle obstacles.
The Power of a 1-on-1 Resume Interview
No cookie-cutter calls. Your interview length matches your career complexity. We ask the questions you can't ask yourself.
Telephone Interview
Telephone Interview
Telephone Interview
Telephone Interview
Telephone Interview
How Competitive Is the
Hotel General Manager Job Market?
Hotel General Manager jobs are highly competitive, averaging 52 applicants per position. With most job seekers applying to 20+ roles, you're competing against approximately 1,040 candidates for the same jobs.
Hotel General Manager Job
Jobs Posted (30 Days)
Per 20 Applications
Hardest to Land
Most competitive hospitality rolesEasier to Land
Less competitive hospitality rolesData based on LinkedIn job postings, updated January 2026. View full job market data →
Here's the math most job seekers don't do:
Your resume needs to stand out against 1,040 other hospitality professionals.
Most of them list the same projects. The same certifications. The same responsibilities.
What makes you different is the story behind the projects.
Hospitality Professionals We've Helped Are Now Working At
From general contractors to specialty trades, our clients land roles at top hospitality firms across North America.
Reach Hospitality's Hidden Job Market
80% of hospitality positions are never advertised. Get your resume directly into the hands of recruiters filling confidential searches.
Hospitality Recruiter Network
When you purchase our Resume Distribution service, your resume goes to 175+ recruiters specializing in hospitality — included in Advanced & Ultimate packages.
Sarah Mitchell
Las Vegas, NV
Michael Rodriguez
Orlando, FL
Sample Hospitality Recruiters
175+ Total| Agency | Location |
|---|---|
SM Sarah Mitchell |
Las Vegas, NV |
MR Michael Rodriguez |
Orlando, FL |
JC Jennifer Chen |
San Diego, CA |
Frequently Asked Questions About
Hotel General Manager Resumes
A Hotel General Manager resume should include revenue optimization achievements, operational excellence, and hospitality leadership experience. This resume showcases CHA certification, record-breaking revenue increases, and comprehensive hotel operations management. Include specific financial metrics, guest satisfaction improvements, and team development examples.
Demonstrate measurable financial improvements, RevPAR growth, and strategic market positioning. This resume highlights 20% revenue increases (highest in location history), 8.0% RevPAR exceeding brand average, and comprehensive business development. Include specific percentages, revenue growth achievements, and competitive positioning examples.
Emphasize industry-recognized certifications, operational expertise, and leadership development. This resume features Certified Hotel Administrator (CHA) certification with comprehensive hospitality management experience. Include relevant hospitality certifications, continuing education, and professional development achievements.
Absolutely—guest satisfaction demonstrates hospitality excellence and operational quality. This resume highlights Outstanding Guest Relations Scores (GSAT) and exceptional service delivery. Include guest satisfaction scores, service quality improvements, and recognition for hospitality excellence.
Show brand performance excellence, multi-property coordination, and strategic hotel positioning. This resume emphasizes exceeding brand averages nationwide and working across hotel portfolios. Include brand performance comparisons, multi-property achievements, and strategic positioning successes.
Hotel General Manager positions have high competition with significant executive responsibility, typically seeing 45-55 applicants per opening. These roles require proven financial leadership and hospitality expertise. CHA certification, multi-property experience, and measurable revenue achievements provide competitive advantages.
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